Customer Success Stories.
A compilation of stories focused on our customers and the success they’ve had using Trimax products.
Success Story:
Cut Crew
Customer:
- Cut Crew, Milton Keynes, UK
Products:
Pegasus S5 SR
Cut Crew, a commercial grounds maintenance and sports turf specialist based in Milton Keynes, takes pride in maintaining pristine sports fields and large turf areas for clients across the region. Owner Jack Churchman and his team run their mowers almost nonstop during peak season—clocking up to 115 hours a week—so reliability, efficiency, and cut quality are essential.
Having used Trimax Pegasus mowers since the Series Two model, Jack sought an upgrade that could handle varied grass lengths with ease, reduce maintenance demands and still deliver the same high quality finish that keeps his clients happy. The Pegasus S5 SR quickly proved to be the ideal fit.
Find out how Trimax helped Cut Crew streamline operations, save time on maintenance, and achieve a consistent professional finish across every type of ground.
At Trimax, customer feedback drives every design improvement. Seeing the Pegasus SR in action with Cut Crew showed how its durability, performance, and smart design support commercial contractors day after day.
Versatility for Every Job
For Cut Crew, adaptability is key. From fine sports pitches to overgrown council grounds, the Pegasus Single Roller handles everything with ease. Jack explains, “Some of the first cuts of the season were difficult with a double roller as it lays the grass over. The single roller offered us more versatility with what we could do.”
The new design lets Jack’s team mow both fine turf and larger, wilder areas without changing machines. This flexibility helps them offer competitive pricing to clients and complete more work in less time. “We can still get the same quality on sports grounds, but we can also offer a cheaper price for large acreage and wild areas,” says Jack. He adds, “The versatility’s unreal, it handles longer grass just as well as a flail.”
Smarter Design, Easy Maintenance
The Pegasus S5 SR doesn’t just perform better — it’s easier to maintain and smarter to use. Trimax’s design improvements have streamlined daily operation and reduced downtime. “The machine’s a lot more user-friendly,” Jack notes. “Everything’s been thought about. Compared to the Series Two, the new height-of-cut system is night and day.”
With fewer grease points and the new bearings (Titan), maintenance is quicker, cleaner, and more cost-effective. Practical updates like an in-cab unlock mechanism, QUIKLift feature as standard and a more robust transport system make the Pegasus effortless to manage even during long working weeks. Jack adds, “It’s those finer details that really help us out. The reduced maintenance saves us a lot of money in grease and time.”
Dependability by Design
Running commercial mowing operations nearly the entire week requires machines built to last, and the Pegasus S5 SR delivers exceptional reliability. “We put our machines through their paces,” says Jack. “Apart from standard service items like belts, we’ve had no issues. The reliability’s fantastic.”
Jack also praises Trimax’s UK dealer based service and parts network, which keeps their equipment up and running even after years of use. “We’ve had 10 to 15-year-old machines go down and repaired and back up and running within two or three hours,” he recalls. “Trimax and their service partners always go out of their way to help us. That’s why we continue to choose Trimax.”
Service You Can Count On
Beyond the mower’s engineering excellence, Cut Crew values Trimax’s commitment to customer care. Whether it’s technical support, part replacements, or quick turnaround service, Trimax’s dealer network ensures contractors like Jack experience minimal downtime and maximum productivity. “Not only have they got fantastic machines,” Jack says, “but we’re looked after. That’s why we continue to choose Trimax.”
For Jack and his team, the Pegasus SR has become a versatile, time-saving, and dependable part of their operation, helping them tackle every challenge with confidence. “I absolutely would recommend the Single Roller,” Jack adds. “There are no limitations. It gives us the flexibility to handle anything that comes our way.”
Arrange a Home Turf Demo.
Whatever your mowing needs, Trimax has the optimum, easy maintenance solution. Arrange a demo for your business today.
THE
NEED.
Cut Crew Limited needed:
- A mower capable of delivering a quality finish on both fine sports turf and longer grass.
- Reduced maintenance demands to save time and cost.
- A reliable, heavy-duty machine that could run 100+ hours a week.
THE
VALUE.
Trimax delivers:
- Versatile performance across fine sports turf and longer grass applications.
- Simplified maintenance with fewer grease points and new maintenance-free features such as the Trimax Titan Roller Bearing and auto-belt tensioning.
- Outstanding reliability proven in demanding commercial conditions.
- Exceptional after-sales support through the UK Trimax dealer network.
THE
RESULT.
Here’s what Jack says about Trimax:
- “The development that’s happened since Series Two is night and day.”
- “It handles longer grass really well—the versatility’s unreal.”
- “We’ve had 10- to 15-year-old machines back up and running in two or three hours.”
- “Not only have they got fantastic machines, but we’re looked after.”
- “I absolutely would recommend the Single Roller.”
